Location: Delhi

Brief about the role – The Senior Program Manager (SPM) coordinates and leads programmatic activity with a region, thus ensuring progress towards successful implementation of all projects and sub-projects ensuring positive impact on community. Utilizing existing resources to execute the plan, the role not only manages and coaches a team towards outcomes, but it also serves as culture and movement builder for the region. Finally, the Senior Program Manager holds a wider commitment to organizational success, providing thought-partnership and broader leadership to building a sustainable and values-driven organization.

SPM is expected to lead multiple teams working in various verticals, for a total team size of 100+ employees, driven towards implementing a holistic development program towards sustainable livelihood generation through skilling/training and community ownership.

Roles & Responsibility –

•   Lead, inspire and manage teams working on diverse domains including health, skill development, farm & non-farm based livelihoods and tourism development in the region.
•   Effective communication, coordination and optimum utilization of all resources (human, physical and knowledge)
•  Leverage experience in managing producer groups like cooperatives, FPOs and capacity building of SHG members.
•   Coordinate with multiple Stakeholders like Gram Panchayat, BDO, Local MLA/MP, Donors/Funding agencies, and Civil Society to understand local political & policy dynamics. Also, for the furtherance of the program.
•  Coordinate and facilitate ongoing visits to National project for various Sewa team members including NRIs, volunteers, any other important personnel from Govt. or private sector.
•  Financial management of entire project. Should monitor and forecast monthly and annual budgets.
•   Inspire team with oral and written skills. Also, to draft proposals and reports for donor reporting and CSR, Govt./Foreign Grants etc. for fund raising.
•  Participate actively for formulation of official rules & regulations.
•   Understand and analyze outcome of various programs running (developing case studies, analytical reports, success stories, proposals etc.)
• Take lead on convergence with various government and non-government offices for furtherance of programs and smooth implementation.
•  Ability to identify and create new programs as per needs. Coordinate and find appropriate donor bases for new programs and ensure sustainability.
• Strong written, oral & public speaking skills, including ability to draft proposals and write donor reports.
•  Ability to work in a fast-paced environment, multi-tasking efficiently and undertake travel at short notice.
•  Strong project management skills and ability to work with cross-functional teams including building capacities of the teams.
• Aptitude to lead, manage & implement different processes and activities to achieve overall strategic goals.
•   Accomplishment of any other task as designated by higher management.

 

Must have -

•  Strong language skills (read/write/speak) especially in English and Hindi.
• 10+ years of total working experience in Social Sector.
•  8+ years of project management experience in rural setting with at least 20 employees.

 

Location - Uttarakhand

 

Core Responsibilities

• Develop, review, update, and oversee the implementation of Agriculture strategy of project and collaborate with project staff, , CBOs.
• Identify the agriculture, horticulture, forestry commodities and post-harvest technologies in which profitable value-chains can be established for designing commercially viable agribusiness value chains
• Promote Medicinal and Aromatic Plant (MAP) related value chain activities
• Collaborate with Agriculture, Horticulture, Forest Department and KVK, Van Panchayats etc. on related activities
• Promote livestock related livelihood activity.
• Facilitate demonstration and technical support to farmers.
• Monitoring of practices, production and post-harvest supports.
• Work closely with other departments of project, to conduct capacity building events for Agriculture, Horticulture and agribusiness stakeholders in each project.
• Link agriculture-horticulture value chain products & assist enterprises to local and regional markets through trade fairs, product promotion events etc. in coordination with Project In charge –Marketing and other stakeholders
• Undertake production and resource planning as per market demands with project stakeholders. Accordingly production scheduling, adequate and timely input supply plan, quality checks, technology infusion for cultivation, harvesting and storage to be carried out
• Develop the content & design of technical brochures, handouts, pamphlets & other printing materials in collaboration with institutions identified under Innovation linkages
• Based on agribusiness opportunities, promote agribusiness trade and contribute in showcasing the project outputs in regional trade fairs and product promotion events

Collaborative responsibilities

• Assist in preparation of Procurement Plan, its implementation, monitoring and reporting to Program Manager.
• Ensure timely reporting of project activities and support for developing and maintaining the Project MIS
• Provide support for conducting Surveys, Periodic surveys and Impact evaluations undertaken by the project and use the findings for designing future interventions
• Undertake analysis of project interventions to identify key learning and challenges.
• Proactively collaborate with project partners and stakeholders in carrying out identified activities like vocational training, innovation linkages.
• Participate actively in staff self-appraisal exercise undertaken by HR for addressing capacity building needs and career growth aspects

 

 

Other responsibilities

• Make regular field visits to support stack holders and project staff
• Follow the Code of Conduct to maintain the decorum of the Project
• Prompt response to telephone calls, SMS‟s, e-mails and other communications related to tasks and responsibilities

Organisation - Himsampada Producer Company Limited

Location - Simli, Karnaprayag

Roles & Responsibilities:

• Leading the management and Agriculture extension support
• Develop a detailed project plan to monitor and track progress
• Setting up and promoting company with membership of farmers in target cluster
• Providing extension support to the project farmers including training on cropping techniques
• Ensuring timely availability of quality inputs (seeds, fertilizers and pesticides) to the project farmers
• Facilitating the company develop its business planning
• Guiding field teams on convergence with government schemes
• Securing credit access for the company
• Helping in design innovations and development for mechanization and ensuring access to technology for up gradation of products and scaling the operations
• Planning and providing support for brand-building and market linkages (Backward and forward linkages)
• Assisting the company in securing trade licenses and meeting legal compliances.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Coordinating with staff and internal resources
• Conducting project review and creating detailed reports
• Report and escalate to management as needed
• Manage the relationship with the client , facilitating agency and all stakeholders
• Perform risk management to minimize project risks
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis
• Attend conferences and training as required to maintain proficiency
• Ensuring smooth project management including documentation of activities on the MIS. 

 

Qualifications:

• Minimum 3 to 5 years of working experience of working in Producer Company or Working on livelihood generation projects
• Program Management
• HR Management
• Business development
• Reporting and documenting Skills
• Finance Management

Location: Gujarat

Job Description:

• Minimum 2 years of project management experience
• Must have experience in social sector
• Responsible for executing project plans
• Managing a team and meeting project output objectives
• Bringing in innovative methods to the project
• Monitoring and evaluation
• CSR liasoning 

Job Types:

• Full-time, Walk-In

• #telemedicine
• #Sewainternational
• #AXA
• #Projectmanagement
• #manager
• #socialsector

Job Summary: A social sector initiative to offer free telemedicine services to people in need. Sewa International based out of Delhi is hiring for Project coordinator of state for their project requirement.

Job Title: State Project Coordinator

Job Location: Pune, Jaipur, Panipat, New Delhi

Salary: 25,000-35,000

Job Description

• Coordinates the various functions and aspects of telemedicine projects as well as the monitoring of projects to ensure compliance with established policies procedures and fiscal restraints. Work is performed under general supervision with evaluation based on results obtained.
• Handling project tasks and preparing work schedules to assist with carrying out project activities.
• Conducts outreach to healthcare organizations regarding telemedicine and telehealth.
• Establishes and nourishes working relationships with telehealth industry, state offices, govt agencies and other related organizations.
• Responding to requests for technical assistance.
• Monitors healthcare legislation and its implication on projects.
• Identifies process improvement opportunities and implements them
• -Liaisons with vendors and other organizations regarding telemedicine and telehealth efforts,policy, implementations and best practices.
• Responds to requests for technical assistance
• -Monitors healthcare legislations and its implications on project
• Identify and implement process improvement opportunities.
• Plan and implement training initiatives for better performance of the team.

Required Experience, Skills and Qualifications

• Sewa Bhav
• Passionate for cause
• Ready for extensive travelling
• Experience in ground mobilization and liaisoning
• Bachelor's degree plus 1-2 years relevant work experience
• Excellent interpersonal skills
• knowledge of healthcare industry
• Team builder with ability to lead, manage and execute projects
• Ability for relationship management
• Independent worker
• Adept at MS office and relevant technology
• Adaptable, flexible with creative business thinking

• #MIS
• #SewaInternational
• #AXA
• #telemedicine
• #technology

Job Summary: A social sector initiative to offer free telemedicine services to people in need. Based out of Delhiis hiring for MIS Executives for their project requirement.

Job Title: MIS Executive

Job Location: New Delhi, INDIA

Salary: 20K-25K

Job Description

• Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service.
• Report on operational metrics, conduct data analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
• Create and maintain daily operational scorecards to track and report on KPIs; assist in volume forecast and capacity planning as needed.
• Provide support and maintenance to existing management information systems (MIS).
• Generate and distribute management reports in an accurate and timely manner.
• Develop MIS documentation to allow for smooth operations and easy system maintenance.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.
• Perform data analysis for generating reports on periodic basis
• Develop MIS system for ticket management and internal communication
• Participate in cross-functional meetings to resolve recurring issues.
• Maintain thorough understanding of data and information resources
• Maintain a status on all tickets and other project performance parameters and proactively communicate with management and team.

Required Experience, Skills and Qualifications

• Sewa Bhav
• Analytical experience required
• Strong ability to analyze raw data, draw conclusions, and develop actionable recommendations
• Sound decision-making ability
• 1-3 years of experience in the BPO industry preferred

• #Telecalling
• #Sewa International
• #AXA
• #Telemedicine
• #healthcare
• #doctor

A social sector initiative to offer free telemedicine services to people in need. Based out of Janakpuri, Delhi is hiring telecallers for their project requirements.

The candidate should be fluent in English and Hindi, and must be a good communicator. Candidates with background in BPO or NGO sector would be preferred.

Job Title : Telecaller

Job Location : New Delhi

Salary :

Job Details

• Work with excel sheets to help people find access to essential medical services in their neighborhood.
• Empathetic communication with callers to understand their needs, and provide relevant solutions.
• Inbound and outbound calling to answer to medical needs of callers and directing them for medical consultation.
• Keep records of callers interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions that are taken. Process issues, forms, and applications.
• Follow up to ensure that appropriate actions were taken on patients' requests.
• Refer unresolved tickets/ medical needs or special requests to designated departments for further investigation.

Responsibilities and Duties

• Will be responsible to handle inbound calls from the patients/complainant and direct them towards concerned medical practitioners.
• Applicants must enjoy working in a fast-paced environment and be able to thrive under pressure to ensure maximum tickets are closed.
• Should have good interpersonal skills and ability to understand the consultation requirement and based on the same should be able to give recommendations.
• Strong Inbound / Outbound call handling potential.
• Should have Excellent Hindi and English communication skills.
• Should be open minded and ready to learn.
• Follow-up with callers & internal team.
• Demonstrate value & ethos of Sewa.

Required Experience, Skills and Qualifications

• Sewa Bhav
• Preferably from Healthcare / Health Insurance sector
• 1 year of relevant experience
• Ability to listen and active problem-solving skills
• Good interpersonal skills
• Ability to handle pressure

Location: Uttarakhand

Job Description:

• Understanding and contributing to the organization's internal culture, for both members and systems.
• Coordinate end-to-end hiring, human resource management, performance management, communication processes, in close coordination with the leadership team.
• Create appropriate policies and systems for human resources, internal communications, leaves, travel etc.
• Facilitate a learning culture and continuous growth of team members, with regular internal training programs, and performance management of team members.
• Assist with the admin dept in various functions relating to attendance, vacations, transactions, etc.
• Assist with reports/project proposals/email communication.

 
Skills Needed:

• Ability to learn and unlearn the social understanding of people and processes.
• Self-starter with a drive and determination to achieve goals and targets.
• Excellent communication in interpersonal skills, with a proficiency in English and Hindi (Oral and Written).
• Ability to manage, motivate and inspire people to embrace change.
• Applicants with formal training in Human Resource Management would be preferred.

Job Description:

• Manage and Lead the communications unit of the organization, with an overlay of content writing, social media management, design and reports.
• Design and execute powerful communication like social media, newsletters, blogs,  and similar marketing materials in order to promote the company’s products and services.

 
Skills Needed:

• Proficiency in written and oral communication in English and Hindi.
• Knowledge of interactive design including best practices in technology, usability and user experience
• Must be detail-oriented, well organized, and with a strong delegation power
• Ability to handle multiple projects and prioritize different tasks.
• A minimum of two years of successfully demonstrated experience in communications would be desirable.

Location: Delhi, with work taking you to project locations.

Job Description:

• Understanding and contributing to the organization's internal culture, for both members and systems.
• Coordinate end-to-end hiring, human resource management, performance management, communication processes, in close coordination with the leadership team.
• Create appropriate policies and systems for human resources, internal communications, leaves, travel etc.
• Facilitate a learning culture and continuous growth of team members, with regular internal training programs, and performance management of team members.
• Assist with the admin dept in various functions relating to attendance, vacations, transactions, etc.
  
• Assist with reports/project proposal/email communication.

Skills Needed:

• Ability to learn and unlearn the social understanding of people and processes.
• Self-starter with a drive and determination to achieve goals and targets.
• Excellent communication in interpersonal skills, with a proficiency in English and Hindi (Oral and Written).
• Ability to manage, motivate and inspire people to embrace change
• Applicants with formal training in Human Resource Management would be preferred.
• Minimum 3+ years experience would be preferred.